| Most IT support companies swear by on-site visits. So when a problem - however minor - occurs, you're left waiting for an engineer to fetch up and fix it. Any guesses how long it may take? At Alpha Base we take a more efficient approach that means no waiting and worrying and less downtime than you'd ever think possible. |
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We start by acknowledging that however good your IT systems are, problems will always occur. But whilst other companies fight fires after they start, we work pro-actively - using remote, continual support that monitors and preempts difficulties before they do their damage. We do it very simply. Our maintenance packages utilise innovative remote diagnostics that stay connected with your computers. |
This enables us to track their performance and diagnose and resolve problems without costly call-outs. Plus our maintenance contracts incorporate regular-interval remote servicing, access to our unique Netboot web site for online service requests and telephone and email support. Combined, they supply ongoing, reliable security and virtually eliminate downtime, all for a uniform price-per-computer fee. | It's and ahead-of-the-curve service that shows the way forward for IT support - giving you next-generation thinking and support today. IT Support that works quietly and continuously behind-the-scenes? How valuable is that? |
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